01076cam a2200289 i 4500 625827410 TxAuBib 20071010120000.0 071011t20032002||||||||||||||||||||eng|u 9780835608268 0835608263 (OCoLC)51732224 TXAAL eng rda TXAAL TxAuBib rda Shafir, Rebecca. the Zen of Listening : mindful communication in the age of distraction. Wheaton,Il : Quest Books, 2003. ©2002. 255 pages. txt rdacontent n rdamedia nc rdacarrier Shafir offers techniques based on the Zen concept of mindfulness to teach how to filter out distractions and focus on listening. Includes strategies for building relationships, stress management, and strengthening negotiating skills. 20071010. Listening. Communication. TXAAL